Privacy Policy
1. Introduction
Welcome to Kitchenline. We are a Lahore-based interior solutions company specializing in custom kitchens, built-in wardrobes, interior & exterior doors, modern media walls, bed back wall designs, and tailor-made furniture. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website kitchenline.pk or contact us for our services.
By using our website or reaching out to us, you agree to the terms outlined in this policy.
2. Information We Collect
a) Personal Information
Full name
Phone number
Email address
Home or project address (for site visit bookings)
b) Project-Related Information
Type of project (kitchen, wardrobe, furniture, etc.)
Room dimensions or floor plan details
Design preferences and budget range
c) Website Usage Data
IP address
Browser type and device information
Pages visited and time spent on the site
Referring website or source
3. How We Use Your Information
Respond to your inquiries and schedule home consultations
Prepare customized design proposals and quotations
Process and manage your project from design to installation
Send updates about your ongoing project
Improve our website experience and services
Occasionally send relevant promotional content (you may opt out at any time)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. How We Share Your Information
Service Execution: With our internal design and installation team to carry out your project
Legal Compliance: If required by Pakistani law or a lawful government request
Business Protection: To protect the rights, safety, or property of Kitchenline or its clients
5. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience:
Functional cookies – to keep the website running properly
Analytics cookies – to understand how visitors use our site (e.g., Google Analytics)
Social media cookies – from platforms like Instagram and Facebook embedded on our site
You can disable cookies through your browser settings; however, some parts of the website may not function as intended if you do so.
6. WhatsApp & Social Media Communication
We use WhatsApp (0322-4091959), Facebook, and Instagram to communicate with clients. Messages sent via these platforms are subject to their respective privacy policies. We only use these channels to respond to queries and share project-related information.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Our team is trained to handle client information with confidentiality. However, no method of transmission over the internet is 100% secure.
8. Data Retention
We retain your personal and project information for as long as necessary to fulfill the purpose it was collected for — typically for the duration of your project plus a reasonable period afterwards for after-sale support and warranty purposes.
9. Your Rights
Request access to the personal information we hold about you
Ask us to correct any inaccurate information
Request deletion of your data (subject to legal or contractual obligations)
Opt out of promotional communications at any time
To exercise any of these rights, please contact us at the details below.
10. Third-Party Links
Our website may contain links to third-party platforms such as Instagram, Facebook, and Google Maps. We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.
11. Children’s Privacy
Our services are intended for adult homeowners and property developers. We do not knowingly collect personal information from children under the age of 13.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.
13. Contact Us
Kitchenline Kitchens & Wardrobes 📍 Bedian Road, Lahore, Pakistan 📞 0322-4091959 📧 info@kitchenline.com 🌐 kitchenline.pk
